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Dear complainant
Providing clear and complete information will benefit the Bank's operations. And thank you for your complaints/suggestions. Bank will keep such information confidential for you. and will use these information to improve the quality of the bank to be more efficient in the future. Bank reserves the right not to consider complaints that use offensive language. In this regard, you can file a complaint through the following channels
ibank Contact Center 1302
postal letter By downloading the form, Click here and send it to the address below.
ISLAMIC BANK
Anti Fraud Office
66 Nuam Asoke Building, 18th Floor Sukhumvit 21 Rd,(Asoke) North Klongtoey Wathana Bangkok 10110, Thailand
Tel:+66(0) 2650-6999
Letter Electronic(E-mail)
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Complain online,
Complain via Inbox Facebook Ibank
Complaints in person at all branches of the Bank and at the head office Islamic Bank of Thailand
Complaints through government agencies that supervises bank such as Ministry of Finance. Click here or bank of Thailand complaint Center Tel. 1213
Complaints through the management system Complaints (Web Portal) of the Office of the Permanent Secretary, the Prime Minister's Office, Click here.
Complaints against government officials committing fraud and misconduct. Click here.
