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Dear complainant

Providing clear and complete information will benefit the Bank's operations. And thank you for your complaints/suggestions. Bank will keep such information confidential for you. and will use these information to improve the quality of the bank to be more efficient in the future. Bank reserves the right not to consider complaints that use offensive language. In this regard, you can file a complaint through the following channels

 

ibank Contact Center 1302

open 24 hours a day

postal letter By downloading the form, Click here and send it to the address below.

ISLAMIC BANK

Anti Fraud Office

66 Nuam Asoke Building, 18th  Floor Sukhumvit 21 Rd,(Asoke) North Klongtoey Wathana Bangkok 10110, Thailand

Tel:+66(0) 2650-6999 

Letter Electronic(E-mail)

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Complain online,  

Click here

Complain via Inbox Facebook Ibank

Click here

Complaints in person at all branches of the Bank and at the head office Islamic Bank of Thailand

Complaints through government agencies that supervises bank such as Ministry of Finance. Click here  or bank of Thailand complaint Center Tel. 1213

Complaints through the management system Complaints (Web Portal) of the Office of the Permanent Secretary, the Prime Minister's Office, Click here.

Complaints against government officials committing fraud and misconduct. Click here.

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