6 December 2023
Islamic Bank of Thailand (ibank) officially launched the ‘ibank Application’, announcing its digital financial services to meet the cashless social lifestyle, offering greater convenience, simplicity, and security on Paotang application. The ceremony took place on December 1, 2023, at 19:30 at the Pattani Central Mosque in Pattani Province. Esteemed customers, distinguished guests, and members of the media attended the event and warmly expressed their congratulations.
Mr. Julapun Amornvivat, Deputy Minister of Finance, honored us by expressing his congratulations through a recorded video, stating that “Islamic Bank of Thailand is considered the primary financial institution of the state, providing care to Muslim brothers and sisters in financial transactions that are interest-free and in accordance with Islamic principles. Today, I extend my congratulations to ibank for elevating customer service through the Paotang application, which currently has over 40 million users. This service aligns with the modern lifestyle, providing convenience, ease, safety, and, importantly, adherence to Islamic principles”
Dr. Thaweelap Rittapirom, Director and President of Islamic Bank of Thailand, revealed that since the early hours of December 1, 2023, ibank has launched the ‘ibank Application.’ It is a mobile banking platform integrated into the Paotang application. ibank collaborated with Krungthai Bank Public Company Limited to design and develop a digital financial service platform, aiming to elevate digital financial services. This development aims to align with customers’ digital lifestyles, providing convenience and ease in banking activities. It marks a highly anticipated moment for ibank, being the first financial institution in Thailand to introduce an application that adheres strictly to Shariah principles. Today, ibank unveiled the ibank Application at the Pattani Central Mosque. Aside from being the most beautiful Islamic place of worship and a symbol of the beauty of Thai Muslims, this mosque remains a focal point for the three southern border provinces, serving as a pivotal customer base for ibank.”
In this initial phase, users of the ibank Application can transfer funds from the application to their own accounts, to other individuals’ accounts within the bank, to accounts in other banks, and to PromptPay numbers. They can also view account information and transactions history. Additionally, they can perform Zakat calculations, which represent an essential religious duty for Muslims with specific wealth conditions. The app provides branch and ATM locator services, along with communication channels with the bank. The bank aims to offer the best customer service, continuously enhancing the ibank Application. Subsequently, additional services will be gradually introduced, such as bill payments, top-up services, electronic donations, QR code scanning for payments, managing favorite transactions, notification services, credit account management, setting up future fund transfers, creating QR codes for receiving funds, applying for PromptPay services, cardless cash withdrawals, changing ATM PINs, and opening online accounts. All these improvements aim to provide customers with greater convenience and ease of use compared to before.”
During the event, we also had the honor of receiving the representative of the President of National Assembly, Prof. Dr. Ismail Lutfi Chapakiya, Rector of Fatoni University and an Honorary Advisor to the President of National Assembly, Mr. Waederamae Mamingji, Chairman of the Islamic Council of Pattani Province, Mrs. Patimao Sadiyamu, Governor of Pattani Province, and Dr. Muhammad Labaichi, the Deputy Director of Khokpho Hospital, Pattani, representing the new generation of entrepreneurs in the area, expressed their congratulations and admiration for ibank’s elevation in digital financial transactions. The event also received honors from Mr. Niannuwa Sulaiman, the Mayor of Pattani Municipality, Mr. Aroon Benjalak, the Deputy Governor of the Pattani Provincial Administrative Organization, and Dr. Sommai Boonkliang, Assistant Secretary General of the Southern Border Provinces Administrative Centre. Additionally, Ms. Makkiyah Saehmasae, a professional online merchant in the area with over 3 million followers, invited fellow Muslims to use ibank for its enhanced convenience, ease of use, and adherence to Shariah principles.
Customers who have downloaded the Paotang application can now register for the ‘ibank Application’ within the Paotang app today. Alternatively, for those who haven’t downloaded the Paotang app yet, they can do so before accessing the service. For additional information, inquiries can be made by contacting the ibank Contact Center at 1302 or through chat on Messenger @ibank.th and LINE @ibank, available 24 hours a day.
